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Selling expertise · Essay 005

A niche is a useful promise

The Accidental Salesman Editorial Desk · 2 min read · Published 15 October 2026

Whiteboard illustration of selling expertise

"We work with ambitious businesses" tells a buyer very little. Almost every business would like to qualify. A useful niche helps the right buyer recognise a familiar problem and understand why the adviser is likely to handle it well.

Industry is one way to define a niche, but it is not the only one. The specialism might be a transition, a recurring operational failure or a buying situation. An adviser helping founder-led firms appoint their first commercial leader has a more precise promise than an adviser offering general growth support.

Precision has a cost. You will exclude work you could technically perform. The question is whether the narrower promise makes your expertise easier to recognise and your delivery more repeatable. A niche that creates recognition but no viable pool of customers is simply too narrow.

Test the promise against three things: the buyer's language, the economic significance of the problem and your access to credible evidence. A clever label that buyers never use may make the website memorable while making referrals difficult. A common problem without a budget owner may produce enthusiastic conversations and little paid work.

Start with a niche you can explain using a recent type of situation, rather than an invented category. "We help regional agencies move from founder-dependent selling to a shared process" gives someone a practical reason to remember you.

The promise can widen later. Early clarity is valuable because it tells you which conversations, examples and partnerships deserve your limited attention.

Put it to work

A practical next step

Ask five people familiar with your work to describe whom they would introduce to you and why. Compare their answers. If the situations differ wildly, clarify the promise before increasing outreach.

Proposed practice, not a completed experiment. Illustrations are not client testimony.

Sources & limits

This essay is editorial interpretation from the supplied manuscript, not an empirical research report. No external study is cited for its recommendations.

Source: The work of winning trust, editorial review edition, 15 October 2026, p. 13. No publication history is inferred from its sequence dates.